Last modified: April 20, 2017

Privacy Policy


Your privacy is important to us. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. We reserve the right to change this policy from time to time, so be sure to check it periodically.

Personal Information

All personal details that you provide to our website are absolutely safe, private, and secure. We respect the importance of information security and confidentiality, and do not disclose them to outside sources.

We do not share your information with any third parties, with the exception of verified and secure e-commerce payment providers. When placing orders, our e-commerce provider handles your personal information and keeps it absolutely safe and secure—in fact, even we cannot access your credit card information. Your personal information (excluding credit card data) is shared with us only for administration purposes.

You can always choose not to provide your personal details, though they might be needed to make a purchase or take advantage of some of HotKeyExcel.com and / or the Game’s specific features.

Information Collection and Use

Hot Key Excellence collects personal information to improve the manner in which we operate and offer our products and services, communicate with you about those products and services, and provide effective, timely customer support when needed. We may collect the following information from our users:

First name, last name, email address, billing address, and phone number.

For processing transactions, we also collect either credit card information or bank information, depending on your form of payment, though we do not store any credit card information once your transaction is complete.

We also collect Non-Personal Information, a term that refers to data that does not identify you. Such information can be related to the Game (including but not limited to your in-game score, how long you’ve been playing, and your in-game activities) or to the general use (including but not limited to internet protocol addresses, browser types, browser languages, referring and exit URLs, and number of clicks).

We reserve the right to use all content generated by our users. By such content, we mean all content that users publish through the Game, on the Web-site or our social media and that is visible to other users (including but not limited to wall posts, sent messages, and other kinds of interaction with us or our users). Please note that Hot Key Excellence does not guarantee the protection of any Personal Information posted in comments and/or on user walls. With that in mind, please double-check information before publishing it in the public domain. We are in no way responsible for how that information is used by other parties.

Personal and Non-Personal Information help us improve the quality of our products, services, and content, and/or technically manage our website or applications (including but not limited to logging your IP address to monitor traffic). We will never disclose your IP address to a third party.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Notifications and E-mails

We may use your Personal Information to contact you as needed, including but not limited to by sending you notifications. If you do not want to receive further notifications from us, you can always disable this option.

Our newsletter is run on an opt-out basis, and we never send unsolicited emails. The only information gathered when users voluntarily sign up for our newsletter is their email address. This information is used solely by Hot Key Excellence and is not sold to or used by any third party. Hot Key Excellence uses this information exclusively to send our newsletters about product updates, new releases, and special offers. If you do not want to receive newsletters or other emails from us, you can unsubscribe from them at any time using the clear instructions found in every email we send.

Cookies and Other Technologies

HotKeyExcel.com website, email messages, and advertisements may use Lastmodified: April 20, 2017 such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non‑personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Cookies allow you to take full advantage of some of HotKeyExcel.com’s best features, and we recommend that you leave them turned on. In addition, our third-party advertisers may place or recognize a unique cookie on your browser while serving advertisements to this site. You can always turn cookies off in your browser settings.

Security

We have taken appropriate steps and followed industry standards to secure all personal data stored by our systems. All transactions are processed in keeping with the highest security level protocols, ensuring that no one can access or use personal information in an unauthorized manner.

However, while we take responsible measures to protect your Personal Information, the internet is not a 100% secure environment. We cannot guarantee the absolute security of all information transmitted or electronically stored. We disclaim any liability for any unauthorized access to, disclosure or damage to, theft of, or loss of any Personal Information. By using our website and/or our software, you acknowledge that you understand and agree to assume these risks.

Please note that you can terminate your account at any time and request that we completely delete all of your data we have stored. Just contact us at: contact@hotkeyexcel.com.

Credit Card Transactions

We do not store any credit card information (name, credit card number, and expiration date) for any purchases made on our site.

External Links

Our website and/or software may have links to other sites. We are not responsible for their content, activities, or the way they use the information they collect and/or you may provide to them. Please review their privacy policies.

Third-Party Data Collection and Use of End-User Information

When you use or connect to a HotKeyExcel.com’s website via a third party platform — including Facebook — you allow us to access and/or collect certain information from your third-party platform profile/account. You additionally allow us to access information contained in cookies placed on your device by the third-party platform as permitted by the terms of your agreement and privacy settings with that platform. We may share this information with the third-party platform for their use as permitted by the terms of your agreement with and privacy settings on that platform.

Our games may contain third-party tracking tools from our service providers, for example, Google Analytics. Such third parties may use SDKs, APIs, and cookies in our games to enable them to collect and analyze user information on our behalf. In order to provide their services, the third parties may have access to information such as your IP address, geo-location, IMEI, and device identifier.

Note about Children

We understand the importance of taking extra precautions to protect the privacy and safety of children using Hot Key Excellence web-site, software, products and services. Children under the age of 13, or equivalent minimum age in the relevant jurisdiction, are not permitted to access and/or use our website and software.

If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, outside the above circumstances we will take steps to delete the information as soon as possible.

We strongly recommend that minors aged 13-17 seek consent from a parent or legal guardian before accessing and/or using our website or Games and providing any private information.

Others

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Hot Key Excellence to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Hot Key Excellence does not have to and will not question governmental requests and processes.

Agreement with Hot Key Excellence Policies

By using the Hot Key Excellence website, our products, or our services, you signify your understanding of and consent to the Hot Key Excellence Privacy Policy. If you do not agree to this policy, we strongly urge you to refrain from using the Hot Key Excellence website, products, and services.

Contact Us about Privacy

If for any reason you are concerned with the way that we may be using your personal information, you have questions about the privacy aspects of our products or services, or you wish to file a complaint, please contact us at: contact@hotkeyexcel.com.

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